Legal
Privacy Policy
Last updated: May 2026
Auto-Docs Mobile Mechanic LLC ("Auto-Docs," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our website and services.
1. Information We Collect
When you book a service, request a quote, or create an account, we collect information you provide directly, including your name, email address, phone number, vehicle information, and service address.
We may also collect information automatically when you use our website, including your IP address, browser type, pages visited, and referring URL via standard analytics tools.
2. How We Use Your Information
To schedule and fulfill mobile mechanic appointments at your location.
To send appointment confirmations, reminders, and service updates via text or email.
To process payments and issue invoices for completed services.
To respond to your inquiries and provide customer support.
To improve our website, services, and overall customer experience.
We do not sell, rent, or trade your personal information to third parties.
3. Sharing Your Information
We share your information only as necessary to operate our business:
• Payment processors (Stripe) to handle transactions securely.
• SMS/email platforms to send appointment notifications.
• Analytics providers to understand site usage (data is aggregated and anonymized).
All third-party partners are contractually required to protect your information and may not use it for their own marketing purposes.
4. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All payment data is processed through Stripe and is never stored on our servers.
While we implement industry-standard security practices, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account.
5. Cookies
We use essential cookies to keep you signed in and remember your preferences. We may also use analytics cookies to understand how visitors interact with our site. You can disable cookies in your browser settings, though some features may not function properly.
6. Your Rights
You have the right to access, correct, or delete the personal information we hold about you at any time. To exercise these rights, email us at info@auto-docsllc.com with your request. We will respond within 30 days.
7. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:
📧 info@auto-docsllc.com
📞 (623) 383-4773
📍 Greater Phoenix, Arizona
